

The Irish Hospitality Institute, in partnership with the Equality Authority and supported by the Tourism Research Centre, launched the new Equality booklet entitled “10 Steps to Equality and Diversity for the Irish Hospitality Sector”. The leaflet outlines 10 steps that businesses can take to promote equality and diversity in their organisations.
The 10 steps are as follows:
1-Develop awareness and knowledge of equality and diversity issues.
2-Develop a systematic approach to equality and diversity in organisations
3-Create an organisational culture based on equality and diversity
4-Provide leadership from the top
5-Designate Responsibility
6-Develop an equality-friendly recruitment process
7-Promote equality through staff development and training
8-Develop and provide equality-friendly services
9-Develop a collaborative approach
10-What gets measured gets done – Monitoring and Evaluation
Natasha Kinsella, CEO IHI, stated “In summary, when we consider in the next 50 years, the number of older people on our planet will nearly quadruple, growing from about 600 million to almost two billion. In Ireland, the demographic trends point to the even more acute ageing of society. The % of citizens over the age of 65 in this country will rise from around 11 per cent to 13.3 per cent in 2016 and 16.8 per cent by 2026. This change will have massive implications for our State relating to provisions in general. It was therefore clear for our Institute to take responsibility in the development of this initiative in regard to our sector specifically for an Age Friendly Provision”.
In adopting a sectoral approach to equality, this project represents the first undertaking of its kind in Ireland, putting the Irish Hospitality Institute sector at the forefront in placing equality and diversity at the top of the business agenda.
Support for the project was given by the Tourism Research Centre at DIT.

Click here for 10 Steps Booklet
Launch of Age Equality Report
– Untapped Potential: Enhancing Age Friendly Service Provision in the Irish Hospitality Sector
The Irish Hospitality Institute, in partnership with the Equality Authority, has undertaken an initiative to enhance age friendly service provision in the Irish hospitality sector. Launched in May 2008, this practical action has focused on developing and implementing an action programme on age friendly service provision. The initiative aims to enhance the quality of customer service to older people in the hospitality sector in an environment of respect and dignity that is responsive to the particular needs of older people.
This initiative on age friendly service provision is part of a wider programme of activities launched in 2007 by the Irish Hospitality Institute, in conjunction with the Equality Authority, aimed at supporting the integration of equality and diversity into employment and customer service in the hospitality sector and ultimately, setting a road map for a sectoral approach to equality and diversity.
Click here for full Age Equality Report
Funded by the Equality Mainstreaming Unit which is jointly funded by the European Social Fund 2007 - 2013 and by the Equality Authority

Industry IncentivesHospitality Expo 9th & 10th February 2009 ~~~~~ DIT Annual Graduation ~~~~~ Skal Events Click here for Christmas Newsletter ~~~~~ Failte Ireland E-Business Support Initiative
~~~~~ Febvre Recent Launch
~~~~~ Irish Hospice Foundation Launch New Cookery Book ~~~~~ Ecolab - Swine Flu Update & Support Click Here for Minimising Risks Click Here for Swine Flu Facts ~~~~~ ~~~~~ Contaminants Seminar |
What happy couples from all over Ireland have known for generations is now official- Harvey’s Point Country Hotel in Donegal has been voted ‘Best Wedding Venue in Ireland’.
Recognition came at the third annual WeddingsOnline.ie Awards at which Harvey’s Point was named ‘Overall Wedding Venue of the Year 2012.’ The award was the outcome of voting by 17,000 Brides and Grooms nationwide who chose their Top 50 Venues. The winners were then selected by an expert panel of judges based on the quality of their service and the ‘real wedding experience.’
Deirdre McGlone (third from left) , hotelier, Harvey’s Point Country Hotel, Donegal is pictured with the ‘Overall Wedding of the Year 2012’ award at the third annual WeddingsOnline.ie Awards in the Crowne Plaza Hotel, Dublin. Pictured with Deirdre are (from left) Paul Montgomery, Christopher Mc Menamin, Sara McCormack, Samantha McNulty, Ann Marie Gallagher and Paul Mahon.'
‘We are thrilled and honoured to be chosen for this award’, said Harvey’s Point hotelier Deirdre McGlone.
‘I remember with great joy my own wedding reception in our family hotel and since then my husband Marc and I have sought to create the perfect wedding for every Bride and Groom.’
Harvey’s Point Country Hotel offers a unique wedding experience that ticks all the boxes. Its idyllic location on the shores of Lough Eske in the shadow of the Bluestack Mountains provides a perfectly romantic setting. The hospitality of the Gysling family and the expertise of the dedicated Wedding Team creates a stress-free experience for couples from the planning stage to their Big Day. The hotel is renowned for the quality of its food, the premium guestrooms, which are among the largest in any Irish four star hotel, add to the luxury experience and the care, friendliness and professionalism of staff ensure that every Harvey’s Point Wedding Day results in lasting happy memories.
‘Brides and Grooms, who have had their weddings here over more than 22 years, have come back to us on their anniversaries and later to celebrate family events such as Christenings and First Holy Communions, and their children now choose Harvey’s Point for their own wedding’, says Deirdre.
Little wonder therefore that Deirdre was accorded a rapturous ovation from more than 300 hoteliers and wedding industry professionals when she accepted the ‘Overall Wedding Venue of the Year’ trophy at the WeddingsOnline.ie Awards banquet .
The Irish Hotels Federation has called attempts by the Government to resurrect the Joint Labour Committee (JLC) system 'an exercise in economic folly that is out of touch with the realities confronting tourism businesses across the country.
Paul Gallagher, President, IHF said : “At a time when many tourism businesses are struggling to survive, it is unacceptable that the Government’s focus is on restoring an outdated wage setting mechanism that severely undermines the viability of Ireland’s tourism industry. We are calling on the Government to show political gumption and face down short-sighted demands by those seeking to retain the status quo.”
“Job creation should not be all about the smart economy. We have a Government that is attempting to pull out all the stops to create jobs in the IT and innovation sector but their words and actions are not aligned when it comes to tourism – one of the country’s largest indigenous industries,” states Mr Gallagher. “On the one hand we have supportive tourism initiatives such as a reduced VAT rate while on the other hand we have additional costs being imposed on tourism businesses in the form of JLCs. What we’d like is for Fine Gael, in particular, to show the courage of its convictions and follow a pro-business agenda that allows tourism to live up to its potential to act as a major engine for growth and job creation.”
Mr Gallagher said that payroll is the largest element of hotel and guesthouses’ costs, representing 42% relative to turnover following significant increases over the last decade. He urged the Government to create an environment that safeguards the 56,000 employees in hotels and guesthouses allows for growth in employment. He states that, if enacted, the proposed legislation would undermine industry and State efforts to promote the tourism sector as a driver for economic growth – a policy objective to which the Government states it is committed and which has the potential to create over 20,000 new tourism jobs by 2015.
“Hotels and guesthouses, many of which are operating at a loss, are being forced to pay a premium over and above the national minimum wage,” states Mr Gallagher states. “Businesses can no longer be shackled with an obsolete system which imposes excessive wage demands and complex compliance requirements. The proposed legislation makes no sense for our country and is neither appropriate nor fit for purpose in a modern competitive economy. It has lost its relevance with the introduction of the National Minimum Wage Act and other extensive employment legislation.”
“It is astonishing that, while 440,000 people are on the live register, the Government is seeking to create another barrier to creating employment. By re-instating the JLC system the Government will in fact be facilitating an increase in the number of people on the live register.”
The Irish Hotels Federation represents almost 900 hotels and guesthouses throughout the country, which in turn employ 56,000 people. The Federation’s fundamental problem with the JLC system is that the main wage legislatively determined wage rates reflect the economic peak of 2007 rather than the dramatically worsened position of 2012 in which hotels across the board are experiencing dramatically reduced revenue and capacity utilisation.