We’re excited to offer the a new Hospitality Leadership Micro-Credential Level 9 ESF+ in partnership with the Irish Hospitality Institute. This is designed to equip current and aspiring hospitality leaders with the tools to thrive in a rapidly evolving sector. The programme is designed to deliver clear benefits to both businesses and employees, including stronger strategic leadership, improved financial accountability, better conflict resolution, and enhanced team engagement. Businesses participating in this programme will also strengthen their leadership pipeline and improve talent retention. This course is designed for leaders and managers working within the restaurant and hospitality industry. It caters to individuals who are currently in management roles or are aspiring to advance into such positions within this specific sector. A virtual programme briefing webinar will be held on Thursday, 28th May 11.30am ahead of the programme launching on 9th September. You can register for this webinar via the below link.

Amanda O’Donovan MIHI, Commercial Consultant specialising in revenue strategy, chaired a fantastic panel of commercial leaders from across the Irish hospitality industry. Joined by Louise Hassett (Dromoland Castle), Garrett Power (Muckross Park), Seamus Redmond (Cashel Palace) and Vanessa Davis (Glenlo Abbey), the conversation was open, honest and thought-provoking — highlighting that revenue performance is rarely about one thing alone.

In this webinar, you will learn about leveraging hotel technology for a seamless customer journey. Panel speakers include Amanada O’Donovan, The Innovate Room, David Byrne Hotel Time Solutions, Logan Fleet, For-Sight, and Sharon Power Cowley, Net Affinity.

Learn practical ways of approaching coaching including building trust, active listening and constructive feedback with Karen Healy.

In todays world mediation is becoming increasingly important and in this session Joe gives some great tips on how to be an effective Mediator.

Paula Coogan, Head of Sales at Miiro Hotels shared valuable insights on increasing sales across hospitality.

An insightful session reflecting on the highlights of 2024 with STR’s first quarterly outlook for 2025. This session featured guest speaker, Sarah Duignan, STR Director of Client Relationships along with a panel of industry experts, who shared their perspectives and forecasts for the coming year.